Questions About Your Order?

Q: What items can I purchase online from your website?

A: On our website, you can purchase a wide range of customized motorcycle gear, including racing suits, jackets, gloves, shoes, and pants. All of our products are tailored to meet your specific needs, ensuring both safety and style.

Q: I have ordered an item from your website. When will it be sent?

A: Once your order is confirmed and processed, we aim to ship your product within 8-12 business days to allow for the manufacturing process. The exact shipping time may vary depending on product customization and order volume. During the production process, and once your order is completed, our team will be in touch with you to keep you updated. You will also receive a notification once your order is dispatched.

Q: Which courier will deliver my order?

A: We use reliable courier services such as DHL, UPS, FedEx, and DPD (for tax-free delivery service) to deliver your orders. You will receive a tracking number with your order confirmation to track your shipment.

Q: Where is the tracking number of my order?

A: After your order has been shipped, you will receive a tracking number via email, WhatsApp, or Instagram on the same day. We will also inform you of the estimated shipping time period and let you know which courier service we have chosen to send your parcel. You can use this tracking number to monitor the delivery status of your order through the courier's website.

Q: Can I cancel an order?

A: Since our products are customized specifically for you, we cannot accept cancellations once the order has been processed. If you need to make changes or cancel your order, please contact us immediately after placing your order. We will do our best to accommodate any requests before production begins.