Effective Date: June 23, 2026
At Kvell Sports, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, place an order, or contact us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

  1. Information We Collect
    We may collect the following information when you use our website, place an order, or contact Kvell Sports:
    • Name
    • Email address
    • Phone number
    • Billing address
    • Shipping address
    • Order details
    • Information submitted through contact forms, email, WhatsApp, or customer support inquiries
    For custom-made products, customers may voluntarily provide body measurements and sizing information. This information is used solely to manufacture customized products, ensure proper fitting, fulfill orders, and provide related customer support.
    We may also collect limited technical information necessary for the operation, security, maintenance, and improvement of our website.
  2. How We Use Your Information
    We use the information we collect to:
    • Process and fulfill orders
    • Manufacture and customize products according to customer specifications
    • Provide customer support
    • Communicate order updates and important service information
    • Improve our products, services, and website experience
    • Send promotional emails, newsletters, and marketing communications where permitted by law or where you have provided your consent. You may unsubscribe from promotional communications at any time.
    We process personal information only where we have a lawful basis to do so, including fulfilling customer orders, responding to inquiries, complying with legal obligations, protecting our legitimate business interests, or where you have provided your consent.
  3. Payment Processing
    Payments are processed through secure third-party payment providers. Kvell Sports does not directly store customers’ banking or payment credentials.
  4. Sharing of Information
    Kvell Sports does not sell, trade, or rent your personal information to third parties.
    We may share necessary information with trusted service providers only when required to operate our business, including:
    • Payment processors
    • Shipping and logistics providers
    • Website hosting providers
    • Technical service providers
    • Legal authorities where required by applicable law
  5. Customer Photos, Reviews, and Testimonials
    If you voluntarily submit reviews, photographs, videos, testimonials, or other content to Kvell Sports, you grant us permission to use, reproduce, display, publish, and share such content for marketing, promotional, and commercial purposes unless otherwise agreed in writing.
  6. Data Retention
    We retain personal information only for as long as necessary to:
    • Fulfill orders
    • Provide customer support
    • Comply with legal obligations
    • Resolve disputes
    • Enforce our agreements
    After this period, information is securely deleted or anonymized where appropriate.
  7. Cookies and Similar Technologies
    Kvell Sports uses cookies and similar technologies to improve website functionality, enhance user experience, analyze website traffic, and remember customer preferences.
    You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.
  8. Data Security
    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
    While we strive to safeguard your information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
  9. Your Rights
    Depending on your location and applicable law, you may have the right to:
    • Request access to the personal information we hold about you
    • Request correction of inaccurate or incomplete information
    • Request deletion of your personal information, subject to legal or business obligations
    • Withdraw consent where processing is based on consent
    • Opt out of promotional communications
    To exercise any of these rights, please contact us using the details below.
  10. International Data Transfers
    As Kvell Sports serves customers worldwide, your personal information may be transferred, processed, or stored outside your country for purposes including:
    • Order fulfillment
    • Payment processing
    • Shipping and logistics
    • Customer support
    • Legal and regulatory compliance
    Where required, we take appropriate measures to protect personal information during international transfers.
  11. Third-Party Websites
    Our website may contain links to third-party websites or services. Kvell Sports is not responsible for the privacy practices, content, or security of those websites. We encourage you to review their respective privacy policies before providing personal information.
  12. Children’s Privacy
    Our website is not intended for children under the age required by applicable law, including children under the age of 13 where applicable. We do not knowingly collect personal information from children.
    If you believe that a child has provided personal information to us, please contact us so we can promptly remove the information.
  13. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
    Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
  14. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
    Kvell Sports
    Email: info@kvellsports.com
    Phone / WhatsApp: +92 310 7249998
    Location: Khan Street, Eimnabad Road, Sialkot, Pakistan